Friday, February 10, 2006

Is the adjuster lying to me about diminished value?

The truth, the whole truth, and nothing but the truth
Or….
what your adjuster won’t tell you about diminished value claims….


As owners of Appraisal Group of America, where superior customer service is the norm, we help clients navigate thru diminished value claims on a daily basis. The following scenario represents a typical client case. It unfolds with the client contacting Appraisal Group of America after the individual has been in an automobile accident and has begun dialog with their insurance claims adjuster about diminished value. These statements are a sampling of erroneous statements made by the aforementioned adjusters.


1. “I have never heard of diminished value”. As a licensed appraiser, I am required take an insurance test every two years. This exam specifically addresses diminished value. As such, it stands to reason that licensed adjusters regardless of their place of employment know about diminished value. Unfortunately, this denial of knowledge is undoubtedly a stall tactic so that the adjuster can delay in a discussion of funds owed. This statement is supported by reviewing the adjuster’s exam materials and test, wherein it specifically states that the fiduciary duty to the insurance company is the number one priority. There is no time given to discussions of responsibility or fairness.


2. “The repair is up to industry standards so we {the insurance company] do not owe you diminished value”. This statement is also false. Simply stated, the measure of damages is the monetary value of your vehicle before the collision versus the monetary value of the vehicle after the collision – even if the vehicle has been repaired. For example, if a BWM valued at $30,000 is in a significant accident, the results of which of $10,000. then the vehicle will be worth approximately 30%-40% less prior to the wreck due to its diminished value. BMW dealers and automobile dealers in general, will not put a frame or structurally damage vehicle on their car lot due to legal issues. Furthermore, a reputable dealer does not want his or her reputation by selling “framers”.

3. “Diminished value is not recognized in this state”. This statement is also a falsehood. Third party diminished value is recognized in every state. If you have a newer model vehicle that has been involved a significant accident, you are owned diminished value.

As is said, “if it walks like a duck, and quacks like a duck”….if what is being stated about your diminished value is questionable, it probably is. Call Appraisal Group of America at 877-655-1661 and we will discuss your diminished value claim for free. Talk to an educated, licensed, professional staff member who will give you the correct, knowledgeable, and personal attention that you deserve. We prepare and help settle diminished value claims on a daily basis. Considering the amount of money that is at stake, arm yourself with the best. We only work for consumers and we look out for your best interest. Our fiduciary duty is only to our customer.

Call today and get the diminished value money that is due to you.

Terry and Monica Fisher
autoloss.com

1 Comments:

Anonymous Anonymous said...

I used thier tips and Geico gave me $1,000. just for using some of thier tips. Very Helpfull. KL

5:28 AM  

Post a Comment

<< Home